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Willow Valley Medical Clinic
- Medical Centers
- Preston, ID
About this business
Part of the Franklin County Medical Center, Willow Valley Medical Clinic is the premier provider of community health in Franklin County. We have the only internal medicine doctor in the county. Services include family and internal medicine, pediatrics, obstetrics, women's health, and an after-hour clinic. Our family medicine doctors and physician assistants manage care for a broad range of women’s health needs from conception services like intrauterine insemination, through pregnancy, and childbirth. Your children are ... read more
Location details
47 N 1st E, Preston, ID, 83263, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love some of the Staff, others are terrible. Was 3 minutes late for my 5 year old sons appointment. They cancelled the appointment and said to come back later. After I left work early to make that time. I understand being late (as I work at a Dentist office) but they never get you back on time anyways. Would 3 minutes actually make a difference? We don't even call patients until they are 5 minutes late, they didnt even call. Just canceled the appointment. Went across the street to Bomtrager and they were happy to get us in... read more
We have always had good service here. The staff has been kind and helpful. Our doctor is Dr. Patten and we think he's great! He always answers all of my questions and explains everything really well. He's not pushy about anything, just gives his professional opinion and you can take it or leave it. I feel like he really cares about his patients and wants them to feel as healthy and comfortable as possible.
So… New update. The receptionists feel like they can determine who gets medical attention at the urgent care. I took my 7-month-old in for an infection in her finger. The receptionist told me they could make me an appointment for Monday. She hesitantly asked the provider if my daughter should be seen and the provider told her to check us in. The provider prescribed antibiotics immediately because of how bad the infection was starting to look. I walked in at 6:01. They close at 7:00. It’s not like it was RIGHT before they clo... read more
The doctors here are great. I love them. The office staff… is questionable. I called to see when my daughter’s appointment was, because I totally forgot the date for sure and put it in on the wrong date (I know because I accidentally put it in as a Sunday) and the lady told me the date and immediately hung up. In a very flat tone, she told me, “Her appointment is (date) at (time),” and then hung up. Nothing else. Just that. Super rude. Get it together, you guys.
My primary doctor has been away for months so i have to schedule with other doctors or PAs. Anytime I schedule with the other doctors it's a week to 3 weeks out till I can see them. I understand that I should have scheduled an appointment after my last visit. I thought my primary Doctor would be back by now from the information that was relayed to me. Either way as and asthmatic I can't wait over a week for a refill on an inhaler. It very difficult to just get an refill for an inhaler here... I can't just not breath till I w... read more
Frequently asked questions about Willow Valley Medical Clinic
How is Willow Valley Medical Clinic rated?
Willow Valley Medical Clinic has a 4.6 star rating with 17 reviews.
When is Willow Valley Medical Clinic open?
Willow Valley Medical Clinic is closed now. It will open at 8:00 a.m.