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Arvig Answering Solutions has offered professional call center services since 1972. Large and small businesses and organizations partner with us to provide a higher level of customer service—whether they need live call answering, order taking, emergency dispatch service, customer support, outbound calling or technical support. We’re Minnesota-based, but have the resources to serve you wherever you are in the nation. We don’t take days off, either—we provide services 24/7/365.
2611 Hamline Ave N #100, Roseville, MN, 55113, United StatesGet directions
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My company entered into contract negotiations with Time Communications one year ago. Over the past year the service has been very good and we have been very pleased with the services we have received. Unfortunately, after exactly one year of working with Time Communications and no changes made to the services we had been getting all along, they have now notified us of their intent to increase our monthly charges over $1000-$1500/mth when we were paying less than $100/month in total. In dealing with their staff, they thre... read more
Did not provide the service they promised me, overcharged and charged for "outgoing long distance" calls even though they only take calls. There were times when their "servers" were down and calls did not go through which means I lost business. Overall it was not a great experience and a huge waste of money as every month they billed me three times the amount they told me to expect and what I agreed to. They also refused to end the contract even though they did not provide the contracted services.
Poor training of the reps answering calls, (they use a lot of temps), no quality control, massive turnover promotes a negative work environment, bad management, and a bullying atmosphere.
Great people! Best place I've worked for.
Arvig Answering Solutions has a 5 star rating with 10 reviews.
Arvig Answering Solutions is open now. It will close tomorrow at 12:00 a.m.